Last Updated: June 2026

At MobiTown, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

  • Full Name
  • Billing Address
  • Shipping Address
  • Email Address
  • Phone Number
  • Payment Information (processed securely through our payment providers)
  • Order History

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Similar Technologies

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Verify payments
  • Communicate with you regarding your purchases
  • Respond to customer support enquiries
  • Improve our website and services
  • Prevent fraud and unauthorized activity
  • Comply with legal and regulatory obligations
  • Send important order updates and service notifications

Where permitted, we may also send promotional emails. You can unsubscribe from marketing communications at any time.

Payment Information

For your security, MobiTown does not store your complete payment card details.

Payments are processed securely through trusted third-party payment providers using encrypted payment technology.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us to:

  • Remember your preferences
  • Improve website performance
  • Analyse visitor behaviour
  • Maintain website security
  • Enhance your shopping experience

For more information, please refer to our Cookie Policy.

Sharing Your Information

We only share your information when necessary to operate our business.

Your information may be shared with:

  • Payment service providers
  • Delivery and courier companies
  • Website hosting providers
  • Analytics providers
  • Legal or regulatory authorities where required by law

We do not sell, rent, or trade your personal information to third parties.

Data Security

We take appropriate technical and organisational measures to protect your personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

Although we work hard to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil your orders
  • Provide customer support
  • Meet legal and accounting requirements
  • Resolve disputes
  • Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymised where appropriate.

Your Rights

Subject to applicable UK data protection laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data
  • Restrict or object to certain processing activities
  • Request a copy of your personal information
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be published on this page with the revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

Email: admin@mobitown.co.uk

Phone: +44 7883 126248

Address:

24 Lucas Apartments
6 Cavendish Square
London E16 2XP
United Kingdom

Your Privacy Matters

MobiTown values your trust and is committed to protecting your personal information. We continuously review our privacy practices to ensure your data remains secure and is handled in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.